How soon will we get to view our pictures?
Sneak peeks are usually posted within a day or two from your session. The entire session will be viewable within 2 weeks from your session and placed in a password protected gallery. The gallery will be viewable for 14 days. Orders must be placed within those 14 days or the gallery will be archived. There is a $25.00 fee to reactivate your gallery for an additional 14 days.
How long will it take for me to get my pictures after I place an order?
Typically orders are delivered within a 5-10 business days. Sometimes weather can delay delivery and in those rare cases it can take up to a week or two. Please allow an additional 48 hours if order is placed on a weekend or holiday.
What happens if the weather is bad the day of our session?
If the weather is bad the day of our session (rain, wind, etc..), than we would reschedule for the next available date/time at no additional cost to you. We want to capture those precious moments for you and we understand that sometimes weather can get in the way. But don’t worry, one way or another we will make it happen!
I want both indoor and outdoor pictures, Can I do both?
Absolutely! Photo sessions are yours to customize any way you like. However, because indoor sessions require time to set up/take down, you would have to set up a separate session to do the outdoor pictures. That would include playing another sitting fee of $75.00.
What happens if I don’t like any of the pictures?
Our goal is to capture those perfect moments for you but in situations where you are not completely satisfied with the finished product, we can reschedule a reshoot at no additional cost to you.
What happens if my baby does not want to cooperate?
When photographing newborns or children its best to do it when they are fully rested and fed but on occasion the timing might not be ideal. We will work together to set up a different time to try again at no additional cost.
Can I bring items from home to use in my photo shoots?
Absolutely! Photo sessions are yours to customize any way you like. Whether the item is big or small we will work together to capture that special photograph. Plus we love when you bring ideas and suggestions, those always make the best pictures.
I have family back East that would like to order pictures, Can they order from you?
Yes! Each session you will be given a username/password to share with friends and family. From there anyone will have the option to select the photo they want, size, quantities and pay for their items. The photos will then be mailed to them within a week.
Do you offer albums, announcement cards, or canvas?
We offer a large variety of items from announcement cards, calendars, and photo albums to photo cards and magnets. If there is a specific item you are looking for contact us for more information and prices.